Strategic clarity through in-depth digital audits

Working with you to define your project needs, we look at how your website aligns with your business objectives and brand strategy. Every detail is important to us and this informs us to help you build a strategy that addresses both your short term and long term goals.

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Informed research

We use many different sources to research and build a holistic view of your site, it’s role and position within your own brand presence online and offline as well as where it sits against competitors and your difference target audiences.

Using data driven research, search metrics, competitor data and website traffic analysis we can focus on both the acquisition of your preferred audience and creating the optimum user experience. Interpreting research data smartly, whilst thinking creatively and laterally enables us to find an edge against your competitors and position you in a unique way and elevate your presence.

Our strategic planning ensures you have a clear roadmap towards a website that engages and converts, growing your audience and customer base.

Project Definition & Planning

Engage in in-depth discussions with your team and key stakeholders to define the project brief.

We’ll listen to understand your needs and gain insight into the agitations you may be facing before offering suggestions for improvements and fresh solutions.

Research & Strategy

We can draw on a range of services to build a picture of  where you are now, and looking towards where you want to be.
These include:

Audit of your existing website
Competitor site audit
Search engine and paid search review
Traffic, site usage and conversion rate analysis
Digital brand audit – how your existing brand works digitally,   how it can be improved for greater presence and differentiation.
Target audience research – focusing on user behaviour   and their motivations to assist in the design of an optimal   journey for lead generation and customer growth.

Our goal with strategic planning is to understand you, your business and brand. We will distil complex data, cut through  the noise to provide clarity with a comprehensive and tailored strategy.

Frequently asked questions

What exactly is a website audit?

When it comes to adding the final content to your site it’s all about collaboration. Depending on the need for copywriting, photography, and search optimisation this is the stage where all these final elements come together to complete the site.

Why do I need a website strategy?

Without a strategy, your website’s lack direction and purpose. A well defined strategy will ensure your site aligns with your brand and business goals. It helps to improve user experience, gives clarity for marketing campaigns and customer growth.

How often should I audit my website?

We recommend completing a strategic audit at least once a year and in conjunction with marketing / campaign planning for the year ahead. We also recommend monthly site checks and security updates to keep your site in shape, ensuring it’s dependable and functioning correctly.

Will I need to rebuild my entire site?

Not necessarily! Sometimes, a number of small adjustments and additions can have a large impact. If we do recommend a new website, it’s because we believe it’ll be the most time and cost efficient way to get the results that correspond with your overarching goals and strategy.

How long does the process take?

This can vary depending on the size of your website, but generally, the audit and strategy process takes a few weeks and may include workshop sessions and feedback meetings.

Next steps

Your journey to a better website begins here. Contact us to arrange a call or meeting to discuss your needs and start the process to making a measurable difference. With US, you won’t just get a beautiful website. You’ll also get a great asset that supports your business, benefits your marketing, and grows with you.

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What our clients say about US.

“Unstuck have revamped my site making it fully responsive. It has been a long, time consuming job but they have been amazing throughout the whole process. They have been really patient, very efficient with answering any of my questions and I have found it really easy to work along side them. We love the new look and it was all finished on the agreed deadline! I have used Unstuck for many years now and would highly recommend them!”

Sophie Hitchens - Director, Light Locations

"I cannot speak more highly of Unstuck. From initial ideas to total rebrand, website creation and more, I have received the utmost respect and patience from the entire team"

Carrie Hamilton, CEO, SimComm Academy

After having had bad experiences with web designers, I have now found myself in safe hands! I have a website I am hugely proud of. I have been supported through the whole process so that I have never felt that my basic questions were stupid or that my ideas were not valued. The design process was a delight as we explored options and ideas and when we hit the build phase, the lady supporting me went above and beyond to ensure that everything was working - including sorting out my very messy email situation. Now beyond the launch, I feel I still have a partner in helping my site work for my business. I would wholeheartedly recommend picking up the phone and talking to James about your site and know that it is a conversation you will not regret.

Caroline Cavanagh

I use Unstuck Studio for all my web and design needs and have done for over 10 years. I recommend them to my friends and colleagues as their work is excellent.

Relton Herron, Relton Digital

An enthusiastic team with great ideas! Any time I have a question, they are all very responsive and understanding to changing business goals. I highly recommend Unstuck to anyone looking for web development and branding. As an organisation we have returned to them as the business grows.

Marcia Fernandes, Business Development & Accreditation Services

"Working with the Unstuck Team has been a truly transformative experience for our business. From day one, they took the time to really understand our company ethos, our marketplace, and our long-term business goals. They didn’t just redesign our brand and website — they helped us shape our future identity and how we communicate with our audience.

We are salespeople and not marketeers, so Carl and James guided us through the entire process with patience, expertise, and genuine care ably supported by the rest of the team. Their advice has always been thoughtful and strategic, and they’ve consistently gone above and beyond. We especially appreciate how flexible and supportive they are when our needs change.

Thanks to their creativity and insight, we now have an even stronger brand, a professional new website which is constantly being updated and improved, and a clear marketing strategy that gives us confidence for the future. We couldn’t recommend them highly enough.”

Lucy Jordan - Associate Director - Hayman Joyce Broadway

"Unstuck have been an integral part of the Monks family for over eight years. From the very first meeting, their fresh and dynamic approach stood out. They took the time to truly understand us as a business; our culture, our values, and our ambitions. They listened, challenged us in the right way, and encouraged us to think more strategically about where we wanted to take the business next. From rebranding and designing our boards, to vehicle branding, creating a functional and engaging website, and delivering effective digital marketing and seasonal campaigns, Unstuck supports us every step of the way. They continue to play a key role in our growth, constantly pushing us to be more creative and to connect with our audience in the most effective way. Their passion for what they do is clear, and every meeting leaves us feeling inspired and excited about what’s next."

Patricia Baila & Judy Bourne - Directors / Owners - MONKS

“Unstuck’s creativity is apparent from the minute you brief them on a project, there is never a shortage
of ideas. Once the work is underway their regular communication and project management skills help to keep projects on track and on time. They are a pleasure to work with.”

Roz Mitchell, Salisbury Cathedral

Some of our latest work